Paytm plans to revamp its online wealth management services and hire 15,000 contract salespeople to boost its merchant network and achieve profitability sooner. The company aims to tap into the growing wealth of younger users by overhauling its money management products. Paytm also plans to expand its salesforce to 50,000 to sign up more merchants in smaller Indian cities and towns. CEO Vijay Shekhar Sharma believes that the wealth and merchant push, along with cost savings from AI automation, could help Paytm generate an operating profit in under a year.
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